Voice over Internet Protocol or VoIP has become very famous in recent years. VoIP has been around been here for a decade but still, it is a major technology trend. The main difference between VoIP and normal calls is that in VoIP you can make a call using the internet. Thus, you don’t have to worry about broken copper cables anymore. You can use your computer or your normal smartphones to make calls using VoIP. All you need is a reliable internet connection.
VoIP has many advantages over normal calls. Thus, it has become a favourite among the business owners. More than 1/3rd of all the business owners are currently using VoIP for their business. This number is growing very fast and soon more than half of the business owners would start using VoIP. Studies have shown that VoIP service providers can increase your business productivity by two-three folds. If you have still not thought about adopting VoIP, then you are missing on a lot of things. We will tell you about some benefits of VoIP for your business.
Advantages of VoIP for your business
Easy to install and use
You don’t need any technical knowledge to install VoIP. Compared to standard telephone lines, VoIP is easier to install. Don’t worry your VoIP provider will give you a full briefing about how to install and use VoIP. This also reduces down the cost, as you don’t need to buy separate telephone cables. These telephone cables were a major reason for fire hazards, which you don’t have to worry about now.
As long as you have internet, you don’t have to install any new hardware. This makes VoIP the most famous choice among those who are not tech-savvy. VoIP also has great scalability. You can scale up or down a VoIP system by buying a simple upgrade package. You can also add new components in VoIP without any hassle.
Also, VoIP technology allows you to store all your data on one network. This increases the productivity and cost-effectiveness of your business. Also, you don’t need any technical team to deal with VoIP issues. Your provider will take care of all the issues. That means if the server goes down, then it’s your provider responsibility to get it back running. All you need to do is call their customer care and they will take care of your problem. Thus, VoIP is a low-maintenance system compared to standard phone lines.
Increase your business productivity
One of the major benefits of using VoIP is that it can increase your business productivity. Your employees can now easily multitask without any interruption. Now, your employees don’t need to pick up the phone to attend a call. They can press their keyboard to answer the call. Also, they can continue doing other tasks at the same time. This results in an increase in your business productivity. Recent studies have shown that your employee can save up to 40 minutes per day by using VoIP. These 40 minutes can add up to days and months when you consider all the employees currently working.
You can also invest the amount you saved by installing VoIP, in other aspects of your business. VoIP will also allow your employees to send documents directly during the call. They can also do video conferencing on VoIP, thus you don’t have to buy a subscription for other tools like Skype. VoIP technology also features the best call clarity.
VoIP has many more benefits also. One of those benefits is that VoIP helps in increasing flexibility and mobility. If you are using VoIP then you are not limited to internet calls only. You can integrate it into other software, emails, fax, and even video conference.
In simple words, you can easily multitask using VoIP. Your employees can attend a call and work on Google docs at the same time. All you need is a reliable internet connection. Your employees can also take this adapter anywhere with them. You don’t need to give them new adapters when they are away from your office. They can do your work from anywhere in the worlds, thanks to VoIP technology. If you are someone who is always on a move then VoIP is perfect for you. You can do international calls at a very cheaper rate compared to standard calls.
As we have already discussed above, VoIP services can save you a ton of money. The main reason for this is that it is much cheaper than conventional telephone service. You don’t have to pay any equipment cost. Also, you don’t have to pay for copper wires which cut down VoIP cost. VoIP local and international call rates are very cheap compared to other methods.
A recent study shows that you can save up to $1000 per month if you have 30 phone connections in your office.
Most of the people are worried if VoIP is reliable or not. You can’t make or attend calls if there is no internet connection. Thus, many people think that VoIP services are not reliable for business.
But, the truth is VoIP is more reliable compared to conventional telephone lines. You can use the call forwarding feature of VoIP to deal with this. Thus, you have the ability to select where your calls will be forwarded and how. Even if there is an internet outage in your area, you don’t have to worry about missing important calls. This shows how flexible and reliable VoIP is compared to telephone lines.
These were all the advantages of using VoIP for your business. There are many other benefits which you can avail by using a VoIP service. You should consider installing VoIP services because new tech drives business. Understandably, moving to a new communication system might sound risky to some people. It can be confusing with all the features you get with VoIP. Thus, we have prepared a list of some tips which will help you in switching to VoIP services.
- Do some testing. Don’t switch your whole company communication system to VoIP without testing it first. Try to test VoIP services with just a few users. If your team is comfortable with it then you can roll out these services for every employee.
- Don’t forget to use call forwarding. As discussed above, your internet must be always up to attend calls. An internet outage in your area can cause a significant loss to your business. To make sure such a thing doesn’t happen, configure your VoIP call forwarding to any landline number. Even if your internet doesn’t work, you can still attend calls using your mobile number.
- Always hire an expert. It is very easy to install VoIP services for small business. You don’t need any technical skills to install it. But, if you are still confused about how to do it then you can hire an expert. If you have a large business then it is better to hire an expert.
- Don’t forget about security. VoIP networks have been attacked by hackers in past. They can take down your whole network if your security is not up to date. Make sure your network is fully secured. Hackers can bring down your VoIP network using DDoS (Denial of service) attack. You can use cloud fare technology to deal with this. If you are not sure what to do, then consult a security expert.
VoIP technology has been evolving very fast. It has improved call drops and call quality in recent years. This technology will only grow in the coming years. You should consider switching to it right now; otherwise, you can lose on a lot of things. It doesn’t matter if you have a big business or small business. VoIP benefits both type of business. It is not a luxury but mandatory for all types of business.