How to Choose the Best IT Outsourcing Partner for Your Business

IT Outsourcing has become the new norm after the COVID-19 pandemic. People are no longer working from a single location. Companies should know how to manage things when they are picking an IT outsourcing partner. There are various things that you need to keep in mind when you are choosing an IT outsourcing partner. In this article, we are going to share some tips which will help you in choosing the best IT outsourcing partner.

What is an outsourcing partner?

Suppose that you are a high-level enterprise that wants to grow its market presence. However, it is difficult to grow your business with a limited budget. You can’t hire a dedicated IT team as IT professionals take very high salaries. If you want a competitive edge, then outsourcing can help you. Selecting the correct IT outsourcing partner will help you in gaining a competitive edge.

IT outsourcing success will depend on your partnership with your partner. You need to create a successful partnership. It is very different from choosing a software vendor or supplier for your business. You will be signing a long-term contract with your IT partner. Thus, you should carefully examine their service. Your outsourcing partner should help you in simplifying your various operations.

If you want to effectively outsource your responsibilities and roles, then you need to focus on creating a good relationship with your partner. Your main focus should be on managing your relationship. Companies are going for IT outsourcing as it will help them in saving a lot of money. However, this is not the only benefit of IT outsourcing.

Outsourcing Technologies

• Software outsourcing: You can outsource your software development functions to an outsourcing partner. A qualified outsourcing vendor will help you in programming your software and tools. They will have access to the best in-house resources and talents.
• Outsourcing Information systems: You can outsource your data storing needs to an outsourcing partner. They will help you in reducing your data storage costs. Also, they will ensure that your data is secure. This will help you in saving a lot of money as you don’t need to worry about managing and actually storing data.
• Network monitoring: Experienced MSPs like Bleuwire can help you in monitoring your network. This will ensure that your network is secure from attackers. They will regularly monitor your network for anomalous activities.
• Project outsourcing: You can also transfer the responsibility of your product to vendors. Project outsourcing is generally done by service-based companies. They will help you in completing your projects at a lower cost.

These are the most commonly outsourced services. However, the IT outsourcing market is not limited to these services only. You can also outsource your IT security needs to experienced MSPs like Bleuwire. They can even manage your entire IT infrastructure.

Benefits of IT outsourcing 

There are various benefits of IT outsourcing. It can give you access to the best talent and technologies. Some of the main benefits of IT outsourcing are:

1. Cost-effective

This is the most important benefit of IT outsourcing. Most outsourcing providers will offer you strongly qualified technology teams. You will get access to security professionals, developers, QA, DevOps, and project managers.

If you are working with a good MSP, then you don’t need to worry about hiring an IT team. It is very costly to hire an IT team. IT partners will help you in increasing your productivity and revenue. The costs related to staff retention and rotation will be reduced. All you need to do is pay a fixed monthly fee to your outsourcing partner. This will help you in creating a predictable IT budget for your business. According to some research, you can save up to 80% by working with a good MSP. Thus, you should consider working with a good MSP. All this saved money will help you in expanding your business.

2. Client-centric approach

MSPs generally have a customer-centric approach. They want to deliver the best services to their customers. This is the only way to grow their business. Thus, they will give you access to the best technologies, tools, and talent. They will also focus on customer services. You will get access to the technological knowledge that you need for using these latest technology tools. Don’t go for an IT partner who only focuses on tech. Experienced MSPs like Bleuwire take a customer-centric approach for growing their customer’s business. This is another very important factor that you should keep in mind.

3. Productivity

Outsourcing an IT expert who has the expertise and relevant experience in their field is the best thing that you can do for your business. They will help you in taking your business productivity to the next level. For example, if you are outsourcing IT security services, then you don’t need to worry about managing your own IT security. Your partner will use the best technologies for protecting your network. This will remove the burden from your IT team. They don’t need to worry about managing your IT security.

Working with a third-party IT partner will also help you in freeing up your IT team. You can outsource secondary tasks like network monitoring and security monitoring to other companies. This will ensure that your IT team won’t get distracted by small tasks. They can properly focus on working on your main products.

4. Access to global resources

Experienced MSPs like Bleuwire will give you access to global resources. You will get access to the best talent pool. They will help you in providing services to your clients in different time zones. Bleuwire will give you 24/7 IT support. This will ensure that you can get IT support whenever you need it. You don’t need to worry about any availability issues. Your clients will be satisfied with your business as they will get access to IT support whenever they need it.

Factors to keep in mind when you are looking for an IT outsourcing partner

1. Scope of work

If you are looking for an IT outsourcing partner, then you should start by ensuring that you have a clear scope of work document. It is important to first decide your business goals. Sit back and think about the business goals that you want to achieve with this partnership.

It can be difficult to find the scope of your work. Thus, you should focus on your exact need. Also, you should check if there is a solution available for your current problems.

These two simple things will help you in finding the issue that you need to address. You can discuss these issues with your IT team and create a roadmap. Some companies think that IT outsourcing is a plug-and-play approach. However, it is actually a long-term approach that will help you in achieving your business goals.

2. Ask for references

This is something that you need to do before you start working with any third-party partner. You have to ensure that they can actually do your work. If you are working with some IT outsourcing partner, then you will be sharing your business documents with them. Thus, it is important to ensure that you are working with a good partner.

You can’t assume that they will be doing good work. It is important to ensure that you can trust them. This can be done by checking the past record of your outsourcing partner. Make sure that you are contacting their old clients for checking their work. Find out about their experience. Also, check the different kinds of customers that they have worked with. You should ask for references from your IT outsourcing partner before you start working with time.

This will help you in checking the quality of their service. It will also help you in understanding the working process. Also, ensure that your partner is financially secure. This will ensure that you can have a long-term contract with your partner.

3. Technology and infrastructure

You should establish strong communication with your organization. They should talk about their technology and infrastructure with you. It is your right to know about these things as you will be paying them money.

If the IT infrastructure of your partner is not reliable, then you should consider some other option. Make sure that they have good technology and infrastructure in place. Their backup plan should be ready to help your business. In case of an IT breakdown, they should have a backup for recovering their business.

You should also check for data security certifications. Make sure that you are asking about their onsite security procedures. You will be sharing your confidential data with them. Thus, it is important to ensure that they can actually protect your data. A good MSP like Bleuwire will share all this data with you.

4. Culture computability

You should also check for cultural computability and strong communication. Offshoring development companies or IT partners can be an unnecessary barrier for your business. Make sure that your IT partner can at least speak English or speak the language that you speak.

If you are working with an IT partner who can understand your language, then you can easily communicate with them. This will ensure that they will easily understand your business goals and objectives. Good communication will ensure that you can maintain a good relationship with your partner. You should also consider the geographical location of your IT partner. A huge time difference will make communication more difficult and delayed.

5. Security and legal aspects

You should talk about legal and security aspects in starting with your IT partner. This will ensure that you understand their legal stand.

It is important to ensure that your IT partner is using the best IT security practices. They should at least use industry-standard security practices for protecting their data and business. The main focus should be on the safety of the premises, source code, and confidential business data.

6. Your IT partner’s objective

You should look for an IT partner that matches your vision and wavelength. It is difficult to determine this in one meeting. You need to check if both you and your partner have the same business and long-term objective. Check if the business objectives of your IT partner and your business objectives match each other. Make sure that you are telling your business goals to your IT partner. Both you and your partner should understand each other. Understanding your IT partner’s objective will help you in deciding if they are right for your business.

Conclusion

IT outsourcing can help you in saving a lot of money. It will also help you in boosting your productivity. However, there are some factors that you should keep in your mind when you are looking for an IT partner. We have mentioned all the factors that you should keep in mind when you are looking for an IT partner. They will help you in finding the best IT partner for your business. You should invest your time in finding the best IT outsourcing partner for your business. This will ensure that your decision will produce measurable and real results.

Experienced MSPs like Bleuwire can help you in handling your secondary IT tasks. These IT tasks are generally very time-consuming. Thus, it is not a good idea for your IT team to work on these tasks. Bleuwire will help you in managing all these tasks. They will help you in regularly monitoring your network and IT infrastructure. You don’t need to worry about any intrusion. They will also help you in protecting your IT network from attackers. You will get access to the best IT talent pool if you are working with Bleuwire. This will ensure that you don’t need to worry about hiring an in-house IT team for your business. If you need more information regarding IT services, then you can contact Bleuwire.

Contact us today to learn about Bleuwire™  services and solutions in how we can help your business.