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How to Use Technology to Increase Business Productivity

By April 13, 2021No Comments6 min read
Technology to Increase Business Productivity

Technology is the most important asset for modern businesses. You can use technology for increasing the productivity of your operations. New technology can help you in reducing your costs. It will also help you in saving a lot of time. Thus, ultimately it will help you in increasing your business productivity. In this article, we are going to share some methods that you can use for increasing your business productivity.

  1. Automation

IT automation is a new trend that is blowing up quickly. This is good news for businesses as they can use automation for automating their manual tasks. You can implement automation in these three areas:

  • Data Backup

Data backup is very important for business. It can help you in recovering your data in case of a disaster. Sometimes your IT employees can forget about backing up your data.

An automation backup tool will ensure that you don’t need to worry about taking manual backups. It will automatically backup all your documents and files. If you are currently not backing up your data, then you should directly start with automation.

  • Customer Service

Customer Service is another very important thing for your business. It can help you in improving your relationship with your customers. However, customer service is very time-consuming. You can use chatbots for solving this problem. Chatbots will help you in dealing with the initial customer queries. If chatbots can’t solve the problem, then they will redirect the request to the help desk.

Chatbots are not limited to solving simple questions only. Your customers can also use chatbots for ordering products and making reservations. It can also provide tech support to your customers.

  • Marketing

You can also automate your marketing campaigns. Automation will help you in setting up and managing your marketing campaigns. Thus, you don’t need to worry about managing your campaigns.

Automation will help you in saving a lot of time. Your marketing team can utilize this team in doing other important things. You can automate social media and email campaigns.

  1. Cloud

Cloud technology can help you in increasing the productivity of your business. It will ensure that multiple people can work on your documents. Most cloud solutions are providing an auto-save feature to their users. Thus, you don’t need to worry about losing your work.

The cloud is perfect for sharing your files. If you have very big documents, then you can store them in the cloud. The cloud is perfect for enabling remote work. Your remote employees can use the cloud for working from anywhere in the world. However, you should ensure that your business WiFi can handle the traffic.

  1. CRM systems

A CRM system can help you in building relationships with your clients. You can find new ways to provide value to your clients.

CRMs will help you in providing customized services to your customers. It will collect the data from your customers and customize your services. This will help you in reducing the time it takes to deal with your old customers. You can also provide more value to your customers by using these tools.

These tools will also help you in tracking your customer journey. It will record all the interactions with potential clients. The information collected by the CRM tool can be used to optimize your marketing campaigns.

  1. Project management tools

If you are conducting too many meetings, then you should consider using project management software. These tools will help you in reducing the frequency of your meetings. There are various applications available in the market that you can use. Trello is one of the most popular project management software. It will help you in planning and tracking your projects.

The software will allow access to all the team members. Your team members can check their tasks and timelines. Thus, it will help you in collaborating with your team members.

This software will also help you in tracking your goal progress. You can track the time that you have spent on one individual project. These applications are very important for businesses that are working on complex projects.

  1. Video-conferencing

IT is helping companies in becoming global. Video conferencing will ensure that you can do virtual meetings with anyone. Thus, you can even do business with people that are living in different countries. It will also reduce your sales cycle as you can reduce the delay between meetings.

Videoconferencing is perfect for your remote workers. Sometimes your remote workers can find it difficult to interact with team members. Videoconferencing will help you in having face-to-face interaction with time. This will help you in improving the collaboration.

  1. Telephones communication

Telephones can also affect your business productivity. If you are using a new telephone system, then you can easily integrate your contact databases. It will even allow you to integrate with tools like Skype. This will help you in streamlining your customer service.

The right telephone solution will ensure that you can enable remote work. You can direct calls from your remote workers to the office. A good VoIP solution will help you in connecting all the branch offices. You can also make free calls between your offices. VoIP will also help you in saving a lot of money on calls. It is inexpensive when compared to the old solutions. Also, the call quality will be better. Thus, you can provide better services to your customers and clients.

Conclusion

These tools can help you in increasing your business productivity. However, it is difficult the perfect solution for your business. Not every IT solution is perfect for your business. Thus, you should consider working with a good MSP. Experienced MSPs like Bleuwire can help you in finding the best tools for your business. They will help you in implementing the best tools. Thus, you don’t need to worry about finding the best tools for your business. These tools will help your business in saving both time and money. They will also help you in optimizing your IT costs. If you need more information regarding IT services, then you can contact Bleuwire.

Contact us today to learn about Bleuwire™  services and solutions in how we can help your business.