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Top 5 Managed Services Provider (MSP) Trends in 2020

By May 27, 2020No Comments6 min read

According to various reports, the market of cloud managed services is going to expand by more than 50% in the next five years. Business leaders finally understand that they don’t need internal expertise for running an efficient business. The market trends are changing every day and it is very hard to keep up with them. If your team doesn’t have enough IT skills, then it will affect your business growth. Thus, MSP providers are becoming more important with time. In this article, we are going to talk about MSP trends in 2020.

Definition of Managed Services:

Managed Services is simply outsourcing your business processes. This will help you in making your business operations more cost-effective and efficient. MPS will help you in focusing on your main operations. Thus, it will improve the productivity and efficiency of your employees. However, it is very different from on-demand services. Your MSP provider will regularly monitor and maintain your business operations. They will ensure that you are meeting all the industry regulations.

Cloud managed services are becoming more popular with time. It is helping companies in scaling up. However, MSP is also changing its technologies for keeping up with the current trend. They will help you in controlling your business expenses. Also, your MSP provider will reduce the risks of using new technology. We are going to talk about some of the most important MPS trends in 2020.

  1. Cloud and Automation

Cloud technology has already become the most important thing for achieving digital transformation. However, it is difficult to enhance customer engagement if your employees don’t have enough skills. A Cloud MPS will help you in adopting the technology that you need. They will offer you a consumption-based pricing model and will only charge you for the services that you are using.

IT industry is also adopting Automation now. Automation is helping companies in removing all the repetitive and boring tasks from their business operations. Thus, businesses are becoming more efficient with time. You can save your employees time by using Automation. However, the automation needs of every organization are different. You need to figure out repetitive tasks in your business operations. Your MSP provider will help you in finding out these repetitive tasks. They will also help you in implementing custom automation solutions for your business processes.

Business leaders have already figured out that they don’t need in-house skills for running their company. It is already very difficult to keep up with market trends. Thus, they are mostly opting for an MSP now. MSPs are now focusing both on SLAs and customer satisfaction.

  1. IoT

More than 10 billion IoT devices are already connected with the internet. This number is going to grow up to 22 billion in the next 5 years. However, you need a good skillset for levering the power of this technology. It is very difficult to find employees that know about these technologies. You need to invest a lot of money in hiring new employees.

MSP is going to play a big role in this market. They will help companies in adopting new technologies. This will ensure that companies are still market-relevant. If you are working with an MSP, then you can also find knowledge gaps in your cloud strategy. This will help you in optimizing your cloud strategy.

  1. IaaS or Infrastructure-as-a-service

Companies are now using innovative technologies for making their business operations more result-oriented. However, you need both resources and the right skillset for adopting these technologies. You need to purchase a lot of hardware and software for implementing these new technologies.

IaaS will help you in solving this problem. Cloud providers are offering IT infrastructure to companies. This will help you in supporting your business operations. They will also offer a subscription-based billing model to your company. Thus, you can enjoy more benefits like cost-savings, better security, and scalability.

  1. Hyper-converged Infrastructure

This technology will help you in drawing your entire IT infrastructure power together. It will connect the computing, storage, and networking components. Thus, you can quickly scale up your business. This infrastructure will include virtual networks, virtual computing, and a virtual SAB. However, it is very difficult to implement this infrastructure. You need to take care of various complex processes.

MSP provider can help you in setting up your own hyper-converged infrastructure. They already have a team of experts that know about this latest technology. Thus, they already know about the changing needs of the organization. Your MSP will help you in implementing a single infrastructure that will increase the efficiency of your business processes.

  1. Security

Cybersecurity attacks are increasing every day. Thus, every company is investing a lot of money in protecting their infrastructure. You need to determine all the touchpoints in your network. After that, you need to build security solutions for protecting them. However, you need security experts for implementing these solutions. Most companies have a limited IT budget and they can’t hire more people. According to a report by Juniper Research, companies have lost more than $2 trillion in 2019 due to cyberattacks.

Managed Security services provider will help you in solving this problem. They will continuously monitor your infrastructure for cyberattacks. If someone is attacking your system, then they will defend your systems. Also, they will make sure that you are following all the security compliances.


Industry regulations and standards are evolving with time. If you want to keep up with the pace, then you need to invest a lot of money in hiring new employees. However, most companies have a very limited IT budget. You will waste a lot of time in implementing these solutions properly. Thus, MSPs are very important for enterprises. They will help you in quickly implementing new technologies. These technologies will help you in improving your business processes. They will also help you in creating custom solutions for your business operations. This will ensure that all your business operations are running efficiently. If you need more information regarding MSP services, then you can contact Bleuwire.

Contact us today to learn about Bleuwire™  services and solutions in how we can help your business.